Return Policy
Refund Policy
- You may return new/unworn or manufacture defective items for exchange only.
- All exchanges must have been purchased through Worldindustries.com website.
- All exchanges need to be completed within 30 days from the original purchase date.
- If you are unsure of the fit or feel, please try, and wear your shoes on carpet to avoid getting them dirty. Shoes that have been worn/used may not be exchanged.
- Please email customerservice@Worldindustries.com with the below information
- Customer Name
- Order Number
- Email and phone number where you can be reached
- Style, color, and size of the item(s) you would like to return
- Style, color, and size of the item(s) you would like to have in exchange
- If an item has a manufacturers defect, please attach pictures to your email of the below.
- Close up of damaged area
- Complete view of top of shoe
- Complete view of bottom of shoe
- Side view of shoe
- If the item is confirmed to be a manufacture defect, we may replace the item without you returning them to our warehouse. Please make sure you have written confirmation from World Industries, before discarding the items.
- World Industries Customer Service will send you an email within 1 business day, advising instructions and a return authorization number for returning the item(s).
- Customers are responsible for shipping charges for merchandise returned to World Industries.
- Shipping charges are non-refundable.
- Exchanges will be processed with 10 business days after receipt of return at our warehouse.
